Legal

Terms of Service

Last updated: September 6, 2026

1. Acceptance of Terms

By creating an account or using Proxamo ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including free and paid plan subscribers.

2. Description of Service

Proxamo is a business email hosting platform that enables users to create and manage professional email addresses on their own custom domains. The Service includes a DNS setup wizard, webmail client, mailbox management, and related tools.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must be at least 18 years old to use the Service.

4. Acceptable Use

You agree not to use Proxamo to:
  • Send spam, unsolicited bulk email, or phishing messages
  • Distribute malware, viruses, or malicious content
  • Impersonate any person or entity
  • Violate any applicable law or regulation
  • Interfere with or disrupt the integrity of the Service
  • Attempt to gain unauthorized access to any part of the Service
Proxamo reserves the right to suspend or terminate accounts that violate these terms without prior notice.

5. Your Domain & Content

You retain full ownership of your domain and email content. Proxamo does not read, scan, or sell your emails. You are solely responsible for the content sent through your mailboxes and for ensuring your domain is properly registered and controlled by you.

6. Payment & Billing

Paid plans are billed as described on the pricing page at the time of purchase. All prices are in USD. By subscribing, you authorize Proxamo to charge your payment method on the billing cycle selected. Subscription fees are non-refundable except as outlined in our Refund Policy.

7. Service Availability

Proxamo aims to provide reliable, high-availability service but does not guarantee uninterrupted access. We reserve the right to perform maintenance that may temporarily affect service availability. We will make reasonable efforts to notify users in advance of scheduled downtime.

8. Termination

You may cancel your account at any time from your dashboard. Proxamo may suspend or terminate your account if you breach these Terms or if your account is used for abusive activity. Upon termination, your data may be permanently deleted after a 30-day grace period.

9. Limitation of Liability

To the maximum extent permitted by law, Proxamo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid to Proxamo in the 12 months preceding the claim.

10. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes via email or a notice within the dashboard. Continued use of the Service after changes constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms, contact us at legal@proxamo.com.